Privacy & Cookie Policy of luckyonesnow.com

Scope of This Policy

This Privacy & Cookie Policy applies exclusively to the website luckyonesnow.com, the official informational and support resource of Lucky Ones. Its purpose is to explain, in clear and precise terms, what data this website collects when you visit it, how that data is used, on what legal basis it is retained, and what rights you hold in connection with it.

It is important to understand the distinction between this website and the Lucky Ones casino platform. Actions such as creating or accessing an account, completing identity verification, making deposits or withdrawals, claiming bonuses, and participating in games all take place within the secure Lucky Ones casino platform, which operates under its own separate privacy policy. That platform is responsible for processing all personal data connected with those activities. This website does not handle, receive, store, or have access to any such data. If you have questions about how your account-level data is managed, you should refer to the privacy policy published on the Lucky Ones casino platform directly.

What Data This Website Processes

Data This Website Does Collect

When you visit luckyonesnow.com, the website’s servers and technical infrastructure may automatically record a limited set of technical data that is standard to the operation of any website. This includes:

Data This Website Does Not Collect

To be explicit about the limited nature of data collection on this website: luckyonesnow.com does not use any analytics or traffic-measurement tools. It does not use advertising or marketing cookies of any kind. It has no contact forms, no newsletter subscription, and no user accounts. It does not collect your name, email address, phone number, date of birth, identity documents, or any payment information. No data is collected here that could, on its own, be used to identify you as a specific individual by name.

Why This Data Is Used

The technical data described above is used solely for the following purposes:

No data collected on this website is used for marketing profiling, advertising targeting, sale to third parties, or any purpose unrelated to the basic technical operation and security of the site.

Data processing on luckyonesnow.com takes place in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal private-sector privacy law of Canada. Under PIPEDA, the collection of technical data of the nature described in this policy is consistent with the principle of identifying purposes, limiting collection to what is necessary, and using information only for the purposes for which it was collected. Residents of some provinces may have additional rights under applicable provincial privacy legislation.

The use of strictly necessary cookies does not require express consent, as these cookies are essential to delivering the service the user is actively requesting. No cookies beyond this category are placed on your device through this website.

Cookies

Cookies are small text files that a website places on your device when you visit it. They can serve a range of purposes, from enabling basic website functionality to tracking browsing behaviour across the internet. On luckyonesnow.com, only strictly necessary and technical cookies are used.

These cookies may perform functions such as maintaining the integrity of the session during your visit, ensuring that security features operate as intended, and preserving any display settings you have previously selected. They do not track you across other websites, build advertising profiles, or share data with marketing networks.

If you wish to manage or remove cookies, you may do so at any time through your browser settings. Most modern browsers provide options to view, block, or delete cookies, either on a site-by-site basis or for all websites. Please be aware that disabling cookies entirely may affect how some elements of this website are displayed or whether they function as expected. Instructions for managing cookies are typically found in your browser’s privacy or settings menu.

Throughout luckyonesnow.com, you will find links that lead to the Lucky Ones casino platform and potentially to other external websites and resources. These links are provided for your convenience and information. Once you navigate away from luckyonesnow.com by following any such link, this Privacy & Cookie Policy no longer applies. The Lucky Ones platform and any other external site operate under their own privacy policies and terms of use, which we encourage you to review before providing any personal information. This website has no control over how external platforms collect or process data.

For the full terms governing your use of this informational resource, please refer to our Terms of Use.

Data Retention

Server logs and technical data collected in connection with visits to this website are retained only for as long as is reasonably necessary to fulfil the purposes described in this policy, specifically the maintenance of website security, technical operation, and error diagnostics. Once data is no longer required for these purposes, it is deleted or rendered non-identifiable in accordance with standard data management practices. We do not retain technical log data indefinitely, nor is it archived for purposes unrelated to the functioning and security of this website.

Your Rights

Under PIPEDA, you have the right to know what personal information an organization holds about you and how it is being used, to request access to that information, to request corrections if the information is inaccurate or incomplete, to withdraw consent for the use of your personal information where consent is the applicable legal basis, and to file a complaint with the organization concerned and, if the matter is unresolved, with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca.

It is important to note, however, that luckyonesnow.com does not hold personal data that identifies you by name, account, or any other direct identifier. Any rights you may wish to exercise in relation to data held about you as a registered user of Lucky Ones — such as account information, transaction history, or verification documents — must be directed to the Lucky Ones casino platform, which is the entity responsible for processing that data under its own privacy policy and applicable law.

Minors

This website is intended for adults only. The legal gambling age in your province or territory is 18 or 19, depending on where you reside. Persons who have not reached the legal gambling age in their province or territory should not use this website. We do not knowingly collect any information from minors. If it comes to our attention that information relating to a minor has been received, appropriate steps will be taken to remove it.

Changes to This Policy

We reserve the right to update or modify this Privacy & Cookie Policy from time to time to reflect changes in applicable law, technical practices, or the nature of this website. Any revised version will be published at this address. Your continued use of luckyonesnow.com following the publication of a revised policy indicates your acknowledgement of the updated terms. We encourage you to review this page periodically to remain informed about how this website handles technical data.